I. General Information

The privacy of your personal data is one of the main concerns of BE NATURWAY SRL – CIF: 41311977 – Reg. com: J40/8333/2019 – Adress: Sos. Iancului 17 – Bucuresti, Sector 2, Jud. Ilfov – IBAN : RO27BREL0002002075610100 – Bank: LIBRA BANK, as a data controller. This document is intended to inform you about the processing of your personal data in the context of using the website www.cidcb.com (“the Site”).

II. Categories of Processed Personal Data

II.1. If you are a customer of the Site, BE NATURWAY S.R.L. will process your personal data, such as your name, phone number, email address, billing address, delivery address, data regarding how you use the Site, such as your behavior/preferences/habits within BE NATURWAY S.R.L., as well as any other categories of data that you provide directly in the context of creating a user account, placing an order through the site, or in any other way resulting from the use of the Site.

If you create a user account on the Site using your Facebook or Google account, BE NATURWAY S.R.L. will process the following public profile data displayed by those applications: username, email address.

If you choose to create a user account just before completing an order for a product available on the Site, your email address will be required, based on which an account will be automatically created. If you do not complete the order, the email address and other data provided will not be stored by BE NATURWAY S.R.L., and the created account will be automatically deleted.

II.2. If you are a visitor of the Site, BE NATURWAY S.R.L. will process the personal data you directly provide in the context of using the Site, such as the data you provide in the contact/questions/complaints section, to the extent that you contact us this way.

III. Purposes and Legal Grounds for Processing

III.1. If you are a customer of the Site, BE NATURWAY S.R.L. processes your personal data as follows:

  • For the execution of the contractual relationship between you and BE NATURWAY S.R.L., specifically for taking, validating, shipping, and invoicing the order placed on the Site, informing you about the status of your order, organizing the return of ordered products, etc. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and BE NATURWAY S.R.L.

The processing of your data for this purpose is based on the contract concluded between you and BE NATURWAY S.R.L. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and BE NATURWAY S.R.L.

  • For fulfilling legal obligations that incumbent BE NATURWAY S.R.L. in the context of the services provided through the Site, including tax obligations, as well as archiving obligations.

The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in BE NATURWAY S.R.L. being unable to comply with legal obligations and therefore unable to offer you services through the Site.

  • For marketing activities, specifically for sending commercial communications regarding the products and services offered by BE NATURWAY S.R.L. through the Site via remote communication means (email, SMS).

The processing of your data for this purpose is based on your consent if you choose to provide it.

You can express your consent for data processing for this purpose by checking the corresponding box when creating your account or after creating the account in the My Account Information section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusal to provide consent for processing your data for this purpose will not have negative consequences for you.

  • For conducting various analyses, reports on the functioning of the Site, creating consumer preference profiles, mainly to improve the experience offered on the Site. Legal ground: The processing of your data for this purpose is based on the legitimate interest of BE NATURWAY S.R.L. to constantly improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor of the Site, BE NATURWAY S.R.L. processes your personal data as follows:

  • For marketing activities, specifically for sending commercial communications regarding the products and services offered by BE NATURWAY S.R.L. through the Site via remote communication means (email, SMS).

The processing of your data for this purpose is based on your consent if you choose to provide it.

You can express your consent for data processing for this purpose by filling out and checking the corresponding box in the subscription form available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for processing your data for this purpose will not have negative consequences for you.

  • For resolving complaints, claims, and monitoring traffic and improving your experience offered on the Site.

The processing of your data for this purpose is based on the legitimate interest of BE NATURWAY S.R.L. to ensure the proper functioning of the Site, as well as to constantly improve the experience of visitors to the Site, including by resolving various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

IV. Duration of Data Processing

As a principle, BE NATURWAY S.R.L. will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data throughout the duration of the contractual relations and subsequently according to the legal obligations incumbent on BE NATURWAY S.R.L. (e.g., in the case of financial-accounting documents, which must be kept for 10 years from the end of the financial year during which they were prepared).

If you are a customer and choose to delete your user account by pressing the Delete Account button in the My Account Information section, BE NATURWAY S.R.L. will interpret this action as your option to unsubscribe from receiving commercial communications that keep you updated on products and services offered through the site. In this regard, if you choose to delete your user account, we will no longer send you such emails and/or SMS messages. However, we would like to inform you that deleting the account will not automatically delete your personal data. If you wish to stop processing your personal data or if you wish to delete the data, you can exercise your rights detailed in section VII below. If you request account deletion, but there is at least one active order on that account, the deletion request can only be recorded after the products are delivered and the last active order is completed.

If you withdraw your consent for data processing for marketing purposes, BE NATURWAY S.R.L. will cease processing your personal data for this purpose without affecting the processing activities carried out by BE NATURWAY S.R.L. based on the consent you provided before its withdrawal.

V. Disclosure of Personal Data

To fulfill the processing purposes, BE NATURWAY S.R.L. may disclose your data to partners, third parties, or entities that support BE NATURWAY S.R.L. in carrying out its activities through the Site (e.g., courier companies, IT service providers), or to public authorities, in the following exemplary cases:

  • To administer the Site;
  • In cases where the disclosure of data is necessary for awarding prizes or other facilities to customers, obtained as a result of participating in various promotional campaigns organized by BE NATURWAY S.R.L. through the Site;
  • To maintain, personalize, and improve the Site and the services provided through it;
  • For performing data analysis, testing, and research, monitoring usage and activity trends, developing security features, and user authentication;
  • For transmitting commercial marketing communications, under the conditions and limits provided by law;
  • When the disclosure of personal data is provided by law, etc.

VI. Transfer of Personal Data

The personal data provided to BE NATURWAY S.R.L. can be transferred outside of Romania, but only to countries in the European Union.

VII. Your Rights

Under the conditions provided by the legislation on personal data processing, you have the following rights:

  • 1. The right to information – the right to receive details about the processing activities carried out by BE NATURWAY S.R.L. as described in this document;
  • 2. The right to access data – the right to obtain confirmation from BE NATURWAY S.R.L. regarding the processing of personal data, as well as details about the processing activities such as how data is processed, the purpose of processing, the recipients or categories of recipients of data, etc.;
  • 3. The right to rectification – the right to obtain correction by BE NATURWAY S.R.L. without undue delay of inaccurate/unjustified personal data, as well as the completion of incomplete data;
  • 4. The right to deletion of data without undue delay (“the right to be forgotten”) – certain conditions apply; it is possible that, following the data deletion request, BE NATURWAY S.R.L. anonymizes these data (thus depriving them of their personal character) and continues processing for statistical purposes under these conditions;
  • 5. The right to restriction of processing – under certain conditions, you can request the restriction of data processing;
  • 6. The right to data portability – the right to receive the personal data you provided to BE NATURWAY S.R.L. in a structured, commonly used, and machine-readable format, and the right to transmit these data to another data controller, provided that the conditions provided by law are met;
  • 7. The right to object – regarding the processing activities, you can object, in particular, to data processing that is based on the legitimate interest of BE NATURWAY S.R.L.;
  • 8. The right not to be subject to an automated individual decision – the right not to be the subject of a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly affects you to a significant extent;
  • 9. The right to address the National Supervisory Authority for Personal Data Processing or competent courts, to the extent you consider it necessary.

For any additional questions regarding how your personal data is processed and to exercise your rights mentioned above, please contact us at the email address: conference@cidcb.ro.

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